People constitute part of the resources and capabilities required to deliver quality IT services to users and customer alike. And since quality service delivery is all about dealing with customers, users and suppliers, the value of instituting proper roles and responsibilities in IT cannot be understated. A role is a set of responsibilities, activities and authorities granted to a person or team. A role is defined in a process or function. One person or team may have multiple roles — for example, the roles of incident manager and problem manager may be carried out by a single person.
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Download Puppet Development Kit. Open Source Puppet Puppet release notes. New file locations since Puppet 3. Security and vulnerability announcements. Puppet's vulnerability submission process. Get there with Puppet Our products help you discover, manage, and deliver your applications and the infrastructure they run on. Our global partners meet you where you are. Puppetthe standard for automating the delivery and operation of the software that powers everything around us, today announced the….
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